Shipping policy
At Curvelux, we are committed to delivering your order with care, efficiency, and transparency.
Processing Time
All orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times vary based on your location:
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International: 7–13 business days
Please note that delivery times are estimates and may vary due to external factors such as customs delays or carrier disruptions.
Shipping Rates
We offer free standard international shipping on all orders.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order in real-time using this link.
Customs, Duties & Taxes
For international orders, customs duties and taxes (if applicable) are the responsibility of the customer.
Incorrect Address
Please ensure that your shipping details are accurate. Curvelux is not responsible for delays or lost shipments due to incorrect or incomplete addresses.
Lost or Delayed Shipments
If your order is significantly delayed or lost in transit, please contact us at support@curvelux.net and we will assist you promptly.
Contact Us
For any shipping-related questions, please reach out to us at support@curvelux.net